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In this authoritative guide, thirty-year corrections veteran Michael Cantrell reveals how the same exceptional human engagement abilities that keep prison officers alive, aware, and successful can transform any professional's career. Drawing from his experiences working in some of this nation’s toughest prisons, Cantrell distills essential wisdom that transcends prison walls.
In this authoritative guide, thirty-year corrections veteran Michael Cantrell reveals how the same exceptional human engagement abilities that keep prison officers alive, aware, and successful can transform any professional's career. Drawing from his experiences working in some of this nation’s toughest prisons, Cantrell distills essential wisdom that transcends prison walls.
These aren't merely "soft skills" but Power Skills—transformative abilities that enhance decision-making, adaptability, creativity, communication, and problem-solving in high-stakes environments. Whether you're a dispatcher handling crisis calls, a police officer serving communities, a medic making split-second decisions, or military personnel operating under pressure, the principles in this book offer a pathway to exceptional performance for anyone whose profession involves engaging with others in challenging circumstances. Michael Cantrell is the host of The Prison Officer podcast, an author, and a 30+year expert in correctional training
These aren't merely "soft skills" but Power Skills—transformative abilities that enhance decision-making, adaptability, creativity, communication, and problem-solving in high-stakes environments. Whether you're a dispatcher handling crisis calls, a police officer serving communities, a medic making split-second decisions, or military personnel operating under pressure, the principles in this book offer a pathway to exceptional performance for anyone whose profession involves engaging with others in challenging circumstances. Michael Cantrell is the host of The Prison Officer podcast, an author, and a 30+year expert in correctional training
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